Certainly, here is the updated cancellation policy with your requested changes to the notice periods and contact methods.
Our goal is to provide timely and dedicated care to all our clients. We have created this policy to ensure we can do so effectively. Please take a moment to review our terms regarding session cancellations and refunds.
Your eligibility for a refund is determined by the amount of notice you provide before your scheduled session date.
|
Notice Period |
Refund Amount |
|---|---|
|
More than 24 days |
A full 100% refund of the session fee |
|
15 to 24 days |
A 50% refund of the session fee |
|
Less than 15 days |
No refund will be provided |
All cancellation requests must be communicated directly to us. You can cancel your session by:
Email us at: soulpets@humansofanimalland.com
Call us at: +91-8527044887
The notice period will be calculated based on the date and time we receive your email or phone call.
If you wish to reschedule instead of cancel, please contact us at least 15 days before your session. We will do our best to accommodate your request, subject to availability. Rescheduling requests made with less than 15 days' notice may not be possible.
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